Wizards Outdoor Services (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, or communications.
1. Information We Collect
a) Contact Information
Name Address Phone number Email address
b) Service Information
Property details (measurements, layout, photos) Service history and preferences Project notes and estimates
c) Payment Information
Payments are processed securely through third-party providers We do not store full credit card details
d) SMS & Communication Data
Consent and opt-in/opt-out status Message history (for compliance and service tracking)
e) Website Usage Data IP address Browser type Pages visited (via cookies or analytics tools)
2. How We Use Your Information
We use your information to:
Provide, schedule, and complete services Send quotes, invoices, and project updates Communicate regarding appointments and service reminders Improve our services and customer experience Send promotional offers (only with your consent) Maintain compliance with legal and SMS/A2P regulations
3. SMS & A2P Messaging Compliance
By providing your phone number, you consent to receive text messages from Wizards Outdoor Services regarding:
Estimates and job updates Scheduling and reminders Promotions and offers
Message frequency: Varies (typically 1–4 messages/month) Opt-out: Reply STOP at any time Help: Reply HELP for assistance Message & data rates may apply
We do not sell or share your phone number with third parties for marketing purposes.
4. How We Share Information
We do not sell your personal information.
We may share limited data with:
Payment processors (for secure transactions) CRM and scheduling platforms (e.g., Jobber, GoHighLevel) Subcontractors (only when necessary to complete a project) Legal authorities if required by law
5. Data Security
We take reasonable measures to protect your information, including:
SSL encryption on our website Secure third-party payment processors Restricted access to sensitive data
However, no system is 100% secure, and we cannot guarantee absolute security.
6. Cookies & Tracking
Our website may use cookies or analytics tools to:
Understand user behavior Improve website performance Optimize marketing efforts
You can disable cookies through your browser settings.
7. Your Rights You have the right to:
Request access to your personal data Request corrections or updates Request deletion of your information Withdraw consent for SMS or marketing communications
To exercise these rights, contact us directly.
8. Data Retention We retain customer information only as long as necessary to:
Provide services Maintain records for legal, tax, or warranty purposes
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.
11. Contact Us Wizards Outdoor Services Calgary, AB Phone: 403-835-7036
